Privacy policy for Marci Carroll Psychotherapy.
This Privacy Policy will explain how Marci Carroll Psychotherapy uses the personal data I collect from you when you use my website.
1. What data do I collect?
Marci Carroll Psychotherapy collects the following data:
Personal identification information: Name, email address, optional comment
2. How do I collect your data?
You directly provide Marci Carroll Psychotherapy with the data I collect. Data is collected and processed when you:
· Fill in the Contact Me form.
· Sign up for my newsletter.
· Book a Discovery Call or Walk, talk and Coffee.
· Register online for an event or service.
· Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
· Use or view my website via your browser’s cookies.
Marci Carroll Psychotherapy will also receive your data indirectly from the following sources:
· Mailerlite – the email service I use
· Calendly – the booking system I use to arrange Discovery Calls and book Walk, Talk and Coffee.
3. How will we use your data?
Marci Carroll Psychotherapy collects your data so that I can:
· Respond to your enquiry.
· Arrange a 20-minute Discover Call.
· Email you with my newsletter.
· Take bookings for events and services.
Marci Carroll Psychotherapy will not share your data with other companies.
These third parties have access to your Personal Data only to perform the stated tasks on our behalf and are obligated not to disclose or use it for any other purpose.
4. How do we store your data?
Marci Carroll Psychotherapy endeavours to use the most secure technology available to store your data. I have implemented strict internal guidelines to ensure that your privacy is safeguarded as far as possible. However, no physical or electronic security system is entirely secure, and as such cannot guarantee the complete security of our database, nor can it be guaranteed that information you supply will not be intercepted while being transmitted to us over the Internet. I will continue to revise policies and implement additional security features as new technologies become available.
Mailerlite data storage centres are located in the European Union and have an information storage security certificate (ISO 27001), as well as the certificate of IT service management (ISO 20000).
The Calendly application is hosted on Kubernetes / Google Cloud Services (GCS). GCS' data centre operations have been accredited under: ISO 27001. SOC 1 and SOC 2/SSAE 16/ISAE 3402 (Previously SAS 70 Type II).
Please see the Privacy Policy of these third parties for further information.
5. Marketing
Marci Carroll Psychotherapy would like to send you information about products and services of ours that we think you might like. If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop Marci Carroll Psychotherapy from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please click here.
6. What are your data protection rights?
Marci Carroll Psychotherapy would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
· The right to access – You have the right to request Marci Carroll Psychotherapy for copies of your personal data.
· The right to rectification – You have the right to request that Marci Carroll Psychotherapy correct any information you believe is inaccurate. You also have the right to request Marci Carroll Psychotherapy to complete the information you believe is incomplete.
· The right to erasure – You have the right to request that Marci Carroll Psychotherapy erase your personal data, under certain conditions.
· The right to restrict processing – You have the right to request that Marci Carroll Psychotherapy restrict the processing of your personal data, under certain conditions.
· The right to object to processing – You have the right to object to Marci Carroll Psychotherapy’s processing of your personal data, under certain conditions.
· The right to data portability – You have the right to request that Marci Carroll Psychotherapy transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, you will receive a response within one month. If you would like to exercise any of these rights, please contact me at: marci@marcicarrollpsychotherapy.ie
7. Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit my website, information may be collected from you automatically through cookies or similar technology.
For further information, visit allaboutcookies.org.
8. How do we use cookies?
Marci Carroll Psychotherapy uses cookies in a range of ways to improve your experience on our website, including:
· Keeping you signed in
· Understanding how you use our website
9. What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
· Functionality – Marci Carroll Psychotherapy uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
· Advertising – Marci Carroll Psychotherapy uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
10. How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
11. Privacy policies of other websites
Marci Carroll Psychotherapy website contains links to other websites (Calendly and Mailerlite). Our privacy policy applies only to our website, so if you click on a link to another website, you are advised to read their privacy policy.
12. Changes to our privacy policy
Marci Carroll Psychotherapy keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated in January 2024.
13. How to contact us
If you have any questions about Marci Carroll Psychotherapy’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact me.
Email me at: marci@marcicarrollpsychotherapy.ie
14. How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Marci Carroll Psychotherapy has not addressed your concern in a satisfactory manner, you may contact the Irish Data Protection Commission by e-mail: info@dataprotection.ie | Telephone +353 761 104 800 (Lo Call Number 1890 252 231) | Postal Address: Data Protection Commissioner, 21 Fitzwilliam Square South, Dublin 2, D02 RD28, Ireland.
This Privacy Policy was written in accordance with GDPR.EU in January 2024.